Shipping Information
Please see our Delivery Information page for more information on the delivery timeframe.
We dispatch all orders using a tracked service. Once your order has been dispatched, we will e-mail you a tracking number.
International and EU orders may be subject to customs and import charges, which you will be liable to pay upon or before the receipt of your order.
Yes, we ship internationally. Please note international shipping charges will be calculated when you checkout to place an order.
Returns & Refunds
You can return your order within 14 days after your order has been successfully delivered to you. If you return your item(s) after 14 days, you will not qualify for a refund. You can return your item for an exchange in 28 days after your order has been successfully delivered to you. You can process the return or refund following return instructions on our Exchange & Returns policy section.
You can also send us an e-mail or contact on live chat, where one of our customer service representatives will assist to process your refund or exchange request.
You can return your order within 14 days after your order has been successfully delivered to you. If you return your item(s) after 14 days, you will not qualify for a refund. You can return your item for an exchange in 28 days after your order has been successfully delivered to you. You can process the return or refund following return instructions on our Exchange & Returns policy section.
You can also send us an e-mail or contact on live chat, where one of our customer service representatives will assist to process your refund or exchange request.
You can also send us an e-mail or contact us on live chat, where one of our customer service representatives will assist you with this.
You can cancel your order as long as it has not yet been dispatched. You can do so if you are a registered customer by login into your account. A “cancel” option will display with your order number, if your order has not yet been dispatched. Select this to continue with your order cancellation request. Alternatively, you can also send us an e-mail or request order cancel through live chat, where one of your customer service representatives will be happy to assist you.
If you face any issues with the order cancellation, please e-mail us or contact us through live chat, where we will be happy to assist you with your order cancellation request.
No, we do not refund delivery charges for returned items.